WoW Infrastructure Analyst
NatWest Group
Mar. 2023 - Present
Senior technical analyst role with a focus on Messaging and Office 365 services. Contributing to platform Risk and Compliance culture with analysis and remediation of non compliant Office controls. Involvement with cross platform initiatives and assessment of new technologies. Utilizing scripting skills to proactively seek out and implement automation, driving increased efficiency in IT processes.
IT Consultant
Freelance
Jan. 2023 - Mar. 2023
Experienced IT infrastructure engineer available for consultancy work. Proven track record in designing, implementing, and maintaining complex systems. Skilled in cloud technologies, network security, and disaster recovery planning. Let me help you optimize your IT infrastructure for maximum performance and reliability.
Senior Virtualization Engineer
AEGON Global Technology/GTS
Aug. 2018 - Dec. 2022
Senior position in an Agile, third line IT team, providing mission critical 24x7 virtual application and desktop delivery to the entire AEGON/Transamerica organization. Managed an estate of 800+ Windows 2016 servers and thousands of applications on a global service supporting over 10000 customers daily.
Application Packager
AEGON Global Technology
Jan. 2014 - Jun. 2018
Contract position initially focusing on Windows 7 migration, application integration and remediation, but extended multiple times to assist with BAU and project work. Packaging/Desktop lead on global Integration projects, assimilating divisions and new acquisitions into the larger organization.
Senior Application Packager
Capita Managed IT Solutions
Nov. 2013 - Dec. 2013
Application Packaging lead. Responsible for assisting management in delivering multiple concurrent projects to aggressive timelines.
Technical Analyst (Senior)
Computacenter (UK) Ltd
Feb. 2011 - Oct. 2013
Lead application packager on the AEGON UK managed service contract, fully versed in MSI and Windows Installer technologies. Provided third line support with additional VMware workstation administration and build management responsibilities.